We are a small company on purpose. When you call, somebody who knows your store picks up — there is no ticket queue and no offshore first line.
The fastest route for anything urgent — a register that will not talk to us, a file that has to go out today.
Best for: urgentBest when there is a document involved — an invoice, a manufacturer letter, a statement that does not match.
Best for: anything with an attachmentSend a photo of the screen or the shelf tag and we will look at it with you.
Best for: show us what you seeThe six requests we get most often, and the quickest route to each.
On the sign-in screen, type your email and tap Forgot password?. If self-service reset is not switched on for your account, the screen says so plainly — then call 855-396-1776 and we reset it while you wait. Go to sign-in →
The full help centre lives with the product, so it can never drift out of date against what is on your screen. Open the RTN Hub help centre →
Send us their name and email and we will add them with the right level of access — a manager can run the day-to-day without being able to change prices or billing. Takes a couple of minutes, no downtime. Email us →
She is the AI store manager built into RTN — and just as importantly, there is a short list of things she will never do. Both are written out in full. Meet AURA →
Thirty days, no card, alongside whatever you run today. If it does not beat what you have, you owe nothing. Start a free trial →
You can ask us to delete your account and the data attached to it at any time, and we will confirm when it is done. Request deletion →